How to Check declined appeal SASSA status
Facing a declined SASSA grant application can be stressful, especially when you rely on this support for your essential needs. Fortunately, the South African Social Security Agency (SASSA) provides an opportunity to appeal a declined application and have your case reconsidered. Once you have submitted your appeal, it is important to monitor its progress to ensure you receive timely feedback and take the necessary steps if further information is required. This guide will help you understand how to check your declined appeal SASSA status and increase your chances of a successful outcome.
How to check your declined appeal SASSA status
The South African Social Security Agency allows applicants to successfully appeal for declined social grant applications. You can lodge this appeal within 90 days of receiving the rejection notice. Once you appeal, it is advisable to monitor the status of your appeal.
To track the status of your appeal;
- Visit the SASSA Appeals website online
- Enter your information—ID number and cellphone number
- Track your appeal by clicking on ‘Track appeal’
You can also contact SASSA via their helpline at 0800 60 100 11 or visit your nearest SASSA office for in-person assistance. Then, provide the relevant information such as ID number and reference number to verify your identity.
What is the process time for an appeal outcome?
All SASSA appeals go through a processing period during which the appeal is checked against SASSA requirements for the requested grant. The Independent Tribunal for Social Assistance Appeals will then electronically notify you of the outcome within 60 to 90 days of lodging the appeal. If eligible, your grant will be reinstated for monthly payments if your circumstances match the requirements.
Tips for a successful appeal
To address a declined application and hopefully have your grant reinstated by the tribunal, you can apply the following steps:
- Update your SASSA online application and correct your details
- Ensure that you are eligible for the grant criteria for a successful appeal
- Provide relevant supporting documentation
- Submit your most recent medical report, certified affidavits for proof where necessary
- Explain any temporary income increases that my have recently affected your financial situation
- Cancel your SASSA grant if there are multiple applications
FAQs
Can I check my SASSA appeal status without internet access?
Yes, if you do not have internet access, you can check your SASSA appeal status by calling the SASSA helpline at 0800 60 10 11 or by visiting your nearest SASSA office. Remember to bring your ID number and any reference numbers related to your application to assist in retrieving your appeal status during your visit.
What should I do if my SASSA appeal is declined again?
If your SASSA appeal is declined, you can request a written explanation from the Independent Tribunal to understand the reason for the rejection. From there, you can decide whether to submit a new application if your circumstances change, or seek guidance from a community advice office or legal aid service to explore any further recourse available to you.
Conclusion
Checking your declined appeal SASSA status is a crucial step in ensuring your grant application is processed correctly and that you receive the support you are eligible for. By following the online tracking steps or visiting your nearest SASSA office, you can stay informed about your appeal progress while preparing any additional documents if needed. Remember, appealing a declined grant is your right, and staying proactive can help you secure the financial assistance you need for your daily living expenses.
